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Chromebooks and Technology

Google Classroom
Guide to Google Classroom:
https://www.commonsensemedia.org/blog/parents-ultimate-guide-to-google-classroom

Parents want to join Google Classroom as a guardian:
https://support.google.com/edu/classroom/answer/6388136?hl=en

Video on how to join Guardian:
https://drive.google.com/file/d/1JYj2W9rvNcEeZZZF2UYTsxQyrMJnaUhu/view
 
Aeries Student Information Portal
How to access the Aeries student portal
https://drive.google.com/file/d/1d79Z5sCZ7otQ7HTLo__-mgN-49oFGi2l/view

How to access the Aeries parent portal
https://drive.google.com/file/d/10ZbZLZf969lT55nsP7yI_3dJRKQ-r-eb/view

Aeries Parent Portal self help and troubleshooting:
https://support.aeries.com/support/solutions/articles/14000069817-parent-portal

Chromebook
Chromebook Care:
https://docs.google.com/document/d/1vwsRztnjPf48aUYI8zTn0c0RbwxRpMvcbJj_u5BfEUk/edit

My Chromebook will not turn on:
https://docs.google.com/document/d/1adiTh6VuJ5yMVDt5GYg0K7qnDGLcBHVmXI7SKigmVfc/edit

My Chromebook will not link to my home Wifi.
https://docs.google.com/document/d/1cItyScoe0mwkO8_caYb7cjvXwLTEX-0r6ZQnXpoQo8s/edit

My Chromebook will not charge properly:
https://docs.google.com/document/d/1adiTh6VuJ5yMVDt5GYg0K7qnDGLcBHVmXI7SKigmVfc/edit

My Chromebook keyboard is not working:
https://support.google.com/chromebook/answer/1047364#fixkeys

My Chromebook touch pad is not working:
https://support.google.com/chromebook/answer/1047367

My Chromebook is slow:
https://support.google.com/chromebook/answer/177889

Parents' Ultimate Guide to Google Classroom
Guía para padres sobre Google Classroom

Chromebook FAQs

Chromebook Incident Report

Chromebook Care video 3:23 minutes

Everything you need to know about student's Chromebooks in SMMUSD
 

I tried a bunch of trouble shooting tips above but it is still not working:

Complete a Chromebook Incident Report and tech support will call you.
https://docs.google.com/forms/d/e/1FAIpQLSdoFlHUIxrlTZtFz440lrzIeml1G-9rZ2SX1k9m9DkbV9tp0Q/viewform
or Email: samosupport@smmusd.org

Guide to Google Classroom:
https://www.commonsensemedia.org/blog/parents-ultimate-guide-to-google-classroom

Parents want to join Google Classroom as a guardian:
https://support.google.com/edu/classroom/answer/6388136?hl=en

Video on how to join Guardian:
https://drive.google.com/file/d/1JYj2W9rvNcEeZZZF2UYTsxQyrMJnaUhu/view
 

Internet Safety

Netiquette:
https://drive.google.com/file/d/1dlQAOmeKBay6y2o5jQqBNQERExP2yNKU/view

Mobile device Use Guidelines:
https://docs.google.com/document/d/1Z9cr-DDgLi9ieJB3YX8Dw4z18Qdl9MIWweRE6LnJIpM/edit
 

I need affordable Internet:

Internet for all:
https://getemergencybroadband.org/#

I want to request a hot spot: (Use the incident report form)
https://docs.google.com/forms/d/e/1FAIpQLSdoFlHUIxrlTZtFz440lrzIeml1G-9rZ2SX1k9m9DkbV9tp0Q/viewform